The new era of TPA

Close the trust gap before it costs you a dealer.

Bring dealers a TPA conversation built on something they can actually see.

AGENT BRIEF · CONVERSATION GUIDE · OBJECTION SHEET · AI BUILDER

DEALER LEDGER · LIVE OPEN
BACKEND PROFIT · THIS QUARTER
$14,200
Premium in$62,500
Paid to claims$38,900
Reserve held$9,400
Dealer share$14,200
Claim #4821 approved
REASON LOGGED · CUSTOMER NOTIFIED
DEALERS ARE ASKING →
Where's the money going?/Why was the claim denied?/How was my customer treated?/So much in, so little back?

When those questions go unanswered, the agent is the one who catches the heat.

01The trust gap

Dealers don't distrust TPAs. They distrust the black box.

Money goes in. Some claims clear, some don't. A customer gets upset — and the agent is left defending an administrator they don't control.

That gap is the single biggest opening for agents who can bring a better answer.

TODAY · BLACK BOX
WHERE'S THE MONEY
CLAIM #4821Denied · reason —
CUSTOMER CALL?
AUTTO · GLASS BOX
DEALER SHARE$14,200
CLAIM #4821Approved · reason logged ✓
CUSTOMER CALLResolved · 6 min ✓
02The model

Show the money. Show the math. Show the call.

Not a product pitch. Not another “trust us.” A TPA model dealers can actually understand — in the open.

01

Show the money

Where backend profit opportunity lives — itemized, not hidden.

IN
CLAIMS
RESERVE
DEALER
02

Show the math

Every claim decision handled and explained — approval or denial.

Claim #4821 · Approved$1,240
COVERED COMPONENT · WITHIN TERMS
RULE 14.2 → PAID · NOTIFIED 11:04A
03

Show the call

How the customer was treated when something went wrong.

11:02ACustomer calls — engine light, frustrated
11:05ACoverage confirmed, shop dispatched
11:08AResolved · customer satisfied ✓
03The Agent Kit

Everything you need for a sharper dealer conversation.

Get the Agent Kit
01

The Agent Brief

Why dealers question traditional TPAs — and how to reframe around transparency.

02

Dealer Conversation Guide

A practical talk track to open a better conversation with frustrated dealers.

03

Objection Cheat Sheet

Ready answers to the lines you'll actually hear:

"I don't trust TPAs.""They deny everything.""Where's the money going?""Why should I switch?"
04AI POWERED

AI Conversation Builder

Answer a few questions, get a customized plan for your next dealer meeting — opening question, talking points, objection responses, next step.

Build my plan
The new era of TPA

Bring your dealers a TPA story they can actually see.

The money, the math, and the customer experience — in the open. Get the kit before your next dealer conversation, and we'll build a plan for the meeting.

Autto is a third-party administrator of vehicle service contracts and ancillary protection products. Program terms are provided by the Autto agent team.

GET THE AGENT KIT

Where should we send it? We'll follow up within two business days.